Shipping policy
Shipping Policy
At Splashkins™, we’re committed to getting your order to you as quickly as possible.
📦 Processing Time
Orders are processed within 1–3 business days after being placed.
You will receive a confirmation email once your order has been processed and shipped.
🚚 Estimated Delivery Time
Delivery typically takes 5–10 business days depending on your location.
Please note:
- Delivery times are estimates, not guarantees
- Delays may occur due to high demand, weather, or carrier issues
📍 Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 1–3 days for tracking information to update.
⚠️ Shipping Delays
While we do our best to ensure timely delivery, Splashkins™ is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect or incomplete shipping information
🏠 Incorrect Address
Please ensure your shipping details are correct at checkout.
If an incorrect address is provided:
- We are not responsible for lost or misdelivered packages
- Additional fees may apply for reshipping
📦 Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the carrier directly.
Splashkins™ is not responsible for lost or stolen packages once marked as delivered.
❗ Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery with photos and we will make it right.
📩 Need Help?
If you have any questions about your order, contact us at:
onedsecom@gmail.com